I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
(Your name and email will help us provide information specific to you and your registered device.)
:
:
Update the software - Moto G (4th Gen.)
Software updates will be sent to your phone automatically over-the-air as they become available. You can manually check for updates using the instructions below
To check for available updates wirelessly/over-the-air:
- Touch
- Touch Settings
- Touch About Phone
- Touch System Updates
If an update is available, follow the instructions on your phone to download and install it. Once updated, your phone will restart to complete the installation.
Please keep in mind some updates may require Wi-Fi.
To find the Android version on your phone:
- From your phone’s home screen, touch the
, then touch Settings - Scroll down and touch About phone
- Find your phone’s Android version
Curious about your next update? Visit our Android Upgrade schedule.
Was this information helpful?
Your feedback helps to improve this site.